Website Privacy Policy

Title: Privacy Policy
Last Updated: 20/02/2026

1. Introduction

SENsis is committed to protecting your privacy and complying with UK GDPR.

This policy explains how we collect, use and protect your information.

2. Information We Collect

We collect personal data when you:

  • Make a booking

  • Submit a contact form

  • Contact us via email

Information may include:

  • Name

  • Email address

  • Telephone number

  • Booking details

  • Names of attendees (if provided)

We do not store card payment details.

3. How We Collect and Process Data

Bookings

Bookings are processed using the Amelia booking system, which securely stores booking information within our website database.

Payments

Payments are processed by Stripe, our secure payment provider. Stripe may collect and process your payment data directly.

Stripe’s privacy policy:
https://stripe.com/gb/privacy

Contact Forms

Information submitted through our contact form is securely stored and/or emailed to us.

4. Lawful Basis for Processing

We process data under:

  • Contract (to provide booked services)

  • Legitimate interest (to manage operations)

  • Legal obligation (where required)

5. Data Retention

Booking and contact information is retained only as long as necessary for:

  • Business records

  • Accounting requirements

  • Legal obligations

6. Your Rights

Under UK GDPR you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Lodge a complaint with the ICO

ICO: https://ico.org.uk/

7. Cookies

Our website uses essential cookies necessary for:

  • Booking functionality (Amelia plugin)

  • Website performance

We do not use advertising or tracking cookies beyond what is necessary for website functionality.

8. Contact

If you have questions regarding this policy:

📧 admin@sensisgroup.com
📞 07857 275807